The Fundraising Regulator has criticised several charities who used an external fundraising company, for failing to ensure that the fundraiser's practices were ethical. The case emphasises the need for charities to have adequate contractual provisions preventing external fundraisers from carrying out misleading and unethical practices; and a system for monitoring the fundraiser's activities.
This follows new fundraising laws brought in by the Charities (Protection and Social Investment) Act 2016. Legal advice is recommended when engaging with fundraisers, and charity trustees should familiarise themselves with the Charity Commission's guidance on this.
“The practices undertaken by Neet Feet fell far short of the ethical and respectful standards we expect. Fundraisers deliberately intimidated, misled and targeted the vulnerable. Actions like this sully fundraising and damage the reputation of the entire sector"